Our accident-only plan starts from less than $1 per day*      Tell me more
Get your pet comprehensive cover from only $0.56 a day*      Tell me more
6 weeks FREE cover for puppies and kittens* Claim up to $2,000      Tell me more

Make a claim on paper, in three easy steps.

You can make a claim simply by following these three steps:



The original itemised tax receipt(s) and evidence that payment has been made.
The vet history records (these are vet notes which include details of diagnosis and treatment).

Send it to:

Southern Cross Pet Insurance
Private Bag 3240
Waikato Mail Centre
Hamilton 3240
Freepost Authority 240536

Or you can scan or photograph both the completed form and your attached documents and email them to info@southerncrosspet.co.nz

Download a claim form

If you are making a claim using a 6 weeks Puppy and Kitten Free Cover policy, please use this form:

Free cover claim form

We pay fast with less hassles

With Southern Cross Pet Insurance you don’t need to chase your vet to complete or sign any forms. We aim to pay your claim ASAP.

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