cat
Get a quick quote
Have feedback? We'd love to hear what you think about Southern Cross Pet Insurance.
Check out our latest pet care tips for your fur‑baby.
Find out why SPCA recommend pet owners get pet insurance.
Sign your cat or dog up for insurance before 31 September 2021 and in to win a $1,000 Prezzy card*

Why we’re number 1 with Kiwis and pets

At Southern Cross Pet Insurance, we have New Zealand’s most satisfied customers* and – not to scratch behind our own ears – we’re awfully proud of that. We’re also chuffed to be a trusted partner of the New Zealand Veterinary Association and proud supporter of SPCA and Pet Refuge.

We love looking after New Zealanders’ pets. And here’s why Kiwis and their pets love us back:

We look after the whole family
whole family icon
Simple plans for all budgets
simple plans icon
Coverage for inherited conditions
inherited icon
Discounts for multiple pets
blue discounts icon
Add extra cover like dental
blue dental icon
Get a quote and apply!
*Canstar Gold Most Satisfied Customers Award - Pet Insurance 2018-2019
In 2020, we paid out over $14.5 million in claims.
In 2020, claims were paid on average within 10 days of being received.

How much does a trip to the vet cost?

Pets don’t have purses or pockets, so a surprise trip to the vet will be coming out of yours. Here’s what it could cost, based on claims we’ve paid:

Zoom developed a skin problem
icon1
Consultations, medication, testing and immunotherapy. So far paid:
$6,000
Archie ate a
piece of string
icon2
Surgery, consultations, medication and diagnostic imaging. So far paid:
$4,000
Max was hit by
a ute
icon3
Consultations, MRI, X-ray and medication. So far paid:
$2,500
Jimmy developed bladder cancer
icon4
Surgery, consultations, medication, tests and imaging. So far paid:
$2,000

Choose the right plan for you

Picking a plan is easy with us, with two types of plans and plenty of options.

PetCare With this plan, we cover: Accidental injury Illness Inherited conditions* Vaccinations/Check ups – up to $25 every year Choose from 4 levels of cover Day-to-day care (optional extra) Dental care (optional extra) 20% co-payment option
AcciPet With this plan, we cover: Accidental injury Up to $5,000 in total per year 20% co-payment option There is no cover for illnesses, day-to-day care, or dental care.
Compare our plans
This chart has been designed to give you a quick overview of our pet insurance plans. For full policy terms (including definitions, limitations and exclusions) please see the policy documents

We're there for our fur community

Looking after the health of our pets takes many hands and hearts. That’s why we’ve partnered closely with the New Zealand Veterinary Association, SPCA and Pet Refuge. Together we’re all working hard to help more Kiwi pets live happier, healthier lives.

It’s good to know when you choose Southern Cross Pet Insurance, you’re supporting their amazing work and the wellbeing of all animals in New Zealand.

daryl
Daryl's story We all think about click-clicking in when we drive, but Daryl’s story is a good reminder about securing pets in cars - and why pet insurance matters. Read the story
lucy
Lucy’s story The fish might have got away, but Lucy, the Border Collie, wasn’t so lucky. She swallowed the bait hook, line and sinker – literally. Read the story
finnegan
Finnegan's story Some Christmas surprises are wonderful and others not so much - like when Finnegan, the Wheaten Terrier, gobbled up Granny’s Christmas cake. Read the story
lolly
Lolly's story There’s something about Lolly and Karekare beach. She ruptured her first cruciate there. And her second. Then she ate a dead fish. Yep, she’s accident prone. Read the story

Need a hand?

FIND QUICK ANSWERS Got a question? We have lots of quick answers here. SEND US A MESSAGE Get in touch with the team and we’ll be happy to help.
CALL 0800 800 836 Call us Monday to Thursday, 8.30am to 5pm and Friday 9.00am to 5pm.