Great value everyday insurance

Accident-only plans starting from less than $1 per day*

AcciPet

Claim up to

$5,000 $2,500 $5,000 $10,000 $15,000

per year

	Monthly	Daily
Cats	$10.18	$0.33
Dogs	$16.13	$0.53

*Includes a direct debit and Southern Cross Health Society member discount, for a one-year-old cat or a one-year-old fox terrier with 20% co-payment.

Great value everyday insurance

Get your pet comprehensive insurance from $0.56 per day*

PetCare

Claim up to

$2,500 $2,500 $5,000 $10,000 $15,000

per year

	Monthly	Daily
Cats	$17.08 $24.65 $34.40 $37.49	$0.56 $0.82 $1.14 $1.24
Dogs	$28.96 $40.25 $53.25 $55.55	$0.96 $1.34 $1.77 $1.85

*Includes a direct debit and Southern Cross Health Society member discount, for a one-year-old cat or a one-year-old fox terrier with 20% co-payment.

Discounts for the little guys!

6 weeks FREE puppy and kitten health cover worth up to $2,000

If your pet is between 6 and 26 weeks of age, you can have free pet health cover for 6 weeks!

6 weeks of free cover
Claim up to $2,000 worth of vet tests and treatment

It’s easy to apply for your 6 weeks of free cover. Subject to our approval, your puppy or kitten will be covered for injury from the time we receive your application. There’s a 5-day stand down period for illness. Read the terms and conditions for more detail.

Apply for free cover now!

Complaints procedure

If you are unhappy with our service or our treatment of your policy or claim you can follow the process outlined below:

Contact Southern Cross Pet Insurance on 0800 800 836 or info@southerncrosspet.co.nz

Still not satisfied?

You can write to:
Southern Cross Pet Insurance
c/o Head of Operations
Private Bag 3240
Waikato Mail Centre
Hamilton 3420

Still not satisfied?

You can write to:
Southern Cross Pet Insurance
c/o General Manager
Private Bag 99934
Newmarket
Auckland 1149

Still not satisfied?

Arbitration
If your complaint has reached deadlock, you can write to the Insurance & Financial Services Ombudsman (Ombudsman) which is a free and independent service.

You must write to the Ombudsman within three months of being notified by us in writing that deadlock has been reached.

You can find out more information on the Ombudsman from the website www.ifso.nz.

The Ombudsman’s address is:
Insurance & Financial Ombudsman
PO Box 10 845
Wellington 6143

Great value everyday insurance

Accident-only plans starting from less than $1 per day*

Great value everyday insurance

Get your pet comprehensive insurance from $0.56 per day*

Discounts for the little guys!

6 weeks FREE puppy and kitten health cover worth up to $2,000

Complaints procedure

Still not satisfied?

Still not satisfied?

Still not satisfied?

Need a hand?