Welcome to Southern Cross’ website (“the Website”) and thank you for taking the time to read
information, products and services we offer or provide on the Website (“Website Services”).
Insurance, Southern Cross Medical Care Society, Southern Cross Health Trust, Southern
Cross Health Services Limited, Southern Cross Benefits Limited (trading as Southern Cross
Travel Insurance and Southern Cross Pet Insurance), Southern Cross Hospitals Limited and
Activa Health Limited (trading as Activa Health Limited and Southern Cross Card Services).
Website and all Website Services immediately.
The information contained on this Website is provided for the purposes of informing you about
Southern Cross and the products and services we offer, enabling Southern Cross members
and others to undertake certain activities on-line, enabling the purchase of selected products
on-line and for general and health information purposes (as applicable).
While Southern Cross will endeavour to keep the contents of the Website up to date and
accurate, we do not warrant or represent to you or any other person that such content is
accurate or up to date at all times. Results from calculators, on-line premium estimate or
quote functions do not constitute pre-qualification for cover.
Southern Cross will provide the Website and any Website Services that you request with
reasonable care and skill, however we do not represent or warrant that the Website or any
Website Services will:
- operate on a continuous or fault-free basis or at any particular time or location;
- be secure or private; or
be free of viruses or other harmful features (including any files displayed or obtained
from or through the Website or the Website Services or any website linked to it).
We will endeavour to have functionality to the Website and any Website Service restored as
soon as reasonably possible in the event of an outage or other technical fault.
To the fullest extent permitted by law, Southern Cross will not be liable whether in contract,
tort (including negligence) or otherwise to you or any other person for any loss or damage
(whether direct, indirect, consequential, special or loss of profits) arising directly or indirectly
from any errors or omissions in the information contained in this Website or any Website
Services or any delay or interruption to or use whatsoever of the Website or Website
Services, or any failure to meet clauses 6 (a) to (c).
Southern Cross or its suppliers own all copyright and other intellectual property rights in the
information contained in this Website or otherwise connected with this Website or the Website
Services. No part of this Website or the Website Services may be modified, reproduced,
transmitted, stored or otherwise dealt with (including in any other website or other electronic
form) except as expressly provided for on the Website or with the prior written consent of
Southern Cross, except that you may print, or download to your hard drive extracts from the
Website for your own personal use.
While using the Website or any Website Services you must ensure that:
all information which you supply to Southern Cross is current, complete, accurate and
provided in a timely manner;
- you comply with all applicable laws, regulations standards and codes;
all security information (including any login, username, password or PIN) relating to
you is kept confidential and not disclosed to any third party;
you notify us immediately of any actual or suspected unauthorised use of security
information relating to you.
You accept all responsibility for your use of the Website and/or the Website Services and you
indemnify Southern Cross, its officers and employees against all costs, expenses and
damages incurred in connection with any claim brought by a third party against Southern
Cross arising from your use of this Website or the Website Services, a breach of these terms
of use or a violation of any rights of another party. We may suspend or terminate your use of
The contents of this Website may contain links to other third party sites. These sites are not
under the control of Southern Cross, and Southern Cross is not responsible for the contents
of any linked site or liable for any direct or indirect loss or damage suffered by you or any
other person from accessing, using or relying on any linked site or trading with third parties.
The inclusion of any link in this Website is provided as a convenience only and does not imply
endorsement, recommendation or warranty by Southern Cross of the linked site or the
products and services provided there or any association with its operators. Use of or reliance
on the contents of these websites is at your own risk.
Southern Cross may prohibit links to this Website and you agree to remove or cease any link
on our request. You may not frame any part of the Website material.
Any transaction you enter into with any advertiser or other third party appearing on this
Website is solely between you and the advertiser or other third party. Southern Cross is not
responsible or liable for any part of any such transaction.
located on the Website from time to time will apply to your use of the Website or any Website
Services. All other information contained in this Website, including, in particular, pricing
details and policy wording is also subject to change at any time, without notice.
For the avoidance of doubt, in the event of any conflict between the content on this Website
and the terms and conditions of our policies, the terms and conditions of our policies take
The contents of this Website have been prepared in accordance with New Zealand law. The
contents of this Website and any contracts formed with Southern Cross arising out of this
Website or the Website Services are governed by New Zealand law and New Zealand courts
have exclusive jurisdiction.
All dollar figures stated in this Website (including, but not limited to, premiums and benefit
limits) are in New Zealand dollars and include goods and services tax (unless otherwise
If you have any questions, concerns or complaints in relation to this Website, the Website
email@example.com or telephoning 0800 800 181.
Last updated November 2012.