Supplement Schedule - PetCare
Effective date: 1 March 2025
This Supplement Schedule (Schedule) forms part of your PetCare policy and should be read in conjunction with your policy document. Terms that are in italics, like this have specific meanings as defined in your policy document (or in this Schedule).
About the Southern Cross Pet Insurance Supplement Schedule (Schedule)
The Schedule sets out the supplements covered by your PetCare policy. For a supplement to be covered by your policy, it must be listed in section 2 below and meet the eligibility criteria set out in section 3 below.
What supplements we cover
The following supplements are eligible provided that they are prescribed by your vet as part of a qualifying treatment. We will not reimburse you for any supplements that you purchase without a prescription from your vet.
Reimbursement is subject to any applicable annual benefit limit, excess and co-payment noted in your certificate of insurance and the terms and conditions of your policy:
| Supplement | Purpose | Date added |
|---|---|---|
| 4cyte | Supports joint conditions in conjunction with prescription pain treatments. Supplement for pain relief. | Sept 2022 |
| Promax | Used to support digestive function in the control of diarrhoea. | Sept 2022 |
| Samylin | Used to maintain healthy liver function in pets suffering from liver disorders. | Sept 2022 |
| Synoquin | Supports joint conditions in conjunction with prescription pain treatments. Supplement for pain relief. | Sept 2022 |
Important points to note
- The terms and conditions set out in your policy apply to this Schedule (which forms part of your policy).
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We can vary this Schedule at any time, including making updates to provide more clarity for you or varying or restricting the eligible supplements.
- Where we make a clarification or add eligible supplements to this Schedule, we will not contact you directly, but will update this Schedule on our website.
- Where we remove or restrict eligible supplements, we will provide you with 30 days’ notice of the change.
- Your annual benefit limit, excess and co-payment (as set out on your certificate of insurance ), will still apply to claims for eligible supplements.